Privacy Policy
Your privacy matters to us. This comprehensive policy explains how novarielos collects, uses, and protects your personal information when you use our digital budgeting platform.
Information We Collect
When you use novarielos's digital budgeting platform, we collect various types of information to provide you with personalized financial management tools and improve our services. Understanding what information we gather helps you make informed decisions about your privacy.
Personal Information
We collect personal details that you voluntarily provide when creating your account, including your name, email address, phone number, and postal address. This information helps us verify your identity and communicate important updates about your account.
Financial Data
To provide effective budgeting tools, we may collect financial information such as bank account details, transaction histories, income information, and spending categories. This data is essential for creating accurate budget analyses and financial insights tailored to your situation.
Usage Information
- Device information including IP address, browser type, and operating system
- Platform usage patterns and feature preferences
- Login times and session duration
- Pages visited and actions taken within the platform
How We Use Your Information
Your information serves multiple purposes within our platform ecosystem. We're committed to using your data responsibly and only for legitimate business purposes that benefit your experience with novarielos.
We never sell your personal or financial information to third parties for marketing purposes. Your data remains under our protection and is used solely to enhance your budgeting experience.
- Providing personalized budgeting recommendations and financial insights
- Processing transactions and maintaining accurate account records
- Sending important notifications about account activity and security updates
- Improving our platform features based on user behavior analysis
- Ensuring platform security and preventing fraudulent activities
- Complying with legal requirements and regulatory obligations
Data Storage and Security
Protecting your sensitive financial information is our top priority. We employ multiple layers of security measures and follow industry best practices to safeguard your data from unauthorized access, theft, or misuse.
Encryption and Security Measures
All data transmissions between your device and our servers use SSL/TLS encryption. Your financial information is stored using AES-256 encryption, and we regularly update our security protocols to address emerging threats. Our servers are hosted in secure facilities with restricted access and continuous monitoring.
Data Retention
We retain your personal information for as long as your account remains active or as needed to provide our services. Financial transaction data may be retained for up to seven years to comply with Australian regulatory requirements. When you close your account, we will securely delete your information within 90 days, except where longer retention is required by law.
Your Rights and Choices
Under Australian privacy law, including the Privacy Act 1988, you have several important rights regarding your personal information. We respect these rights and provide easy ways for you to exercise them.
Access and Correction
You can access and update your personal information at any time through your account settings. If you discover any inaccuracies in your data, you can correct them directly or contact our support team for assistance. We'll respond to access requests within 30 days.
Data Portability and Deletion
You have the right to export your data in a commonly used format. If you wish to delete your account and associated data, you can initiate this process through your account settings or by contacting our privacy officer. Some information may be retained for legal compliance purposes.
- Request a copy of all personal information we hold about you
- Correct inaccurate or outdated information
- Delete your account and associated personal data
- Object to certain uses of your information
- Withdraw consent for optional data processing activities
Third-Party Services and Sharing
We work with carefully selected third-party service providers to deliver our platform functionality. These partnerships are governed by strict data protection agreements that ensure your information remains secure and is used only for specified purposes.
Service Providers
We share limited information with payment processors, cloud hosting providers, and analytics services that help us operate our platform. These providers are bound by confidentiality agreements and are prohibited from using your information for their own purposes.
Legal Disclosures
We may disclose your information when required by Australian law, court orders, or regulatory requests. This includes compliance with anti-money laundering regulations and other financial services requirements. We will notify you of such disclosures when legally permitted to do so.
International Data Transfers
While our primary data storage occurs within Australia, some of our service providers may process your information in other countries with adequate privacy protections. We ensure that any international transfers comply with Australian privacy law requirements and include appropriate safeguards.
We only transfer data to countries with equivalent privacy protections or under specific contractual safeguards that maintain the same level of protection as Australian privacy laws.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your user experience and provide personalized features. These small files help us remember your preferences and improve platform functionality.
Types of Cookies We Use
- Essential cookies required for platform functionality and security
- Preference cookies that remember your settings and customizations
- Analytics cookies that help us understand how users interact with our platform
- Performance cookies that optimize loading times and user experience
You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality. We respect browser-level privacy settings and do-not-track signals.
Updates to This Policy
We regularly review and update this privacy policy to reflect changes in our services, technology, and legal requirements. When we make significant changes, we'll notify active users via email and display a prominent notice on our platform.
Minor updates, such as clarifications or contact information changes, will be posted here with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Our Privacy Officer
If you have questions about this privacy policy or wish to exercise your privacy rights, please contact our dedicated privacy officer:
novarielos Privacy Officer
25/5 McCourt Rd
Yarrawonga NT 0831
Australia
We aim to respond to all privacy-related inquiries within 5 business days and will work with you to resolve any concerns about your personal information.